New Business Specialist

Job Summary

To support the onboarding of new clients, the full-time hourly New Business Specialist will manage eligibility data processing, coordinate with various stakeholders, and ensure a seamless transition into production, all while working remotely.

Key responsibilities:

• Serve as the primary eligibility resource during client implementation and onboarding, providing guidance to clients and internal teams
• Receive, format, and audit eligibility files, identifying discrepancies and coordinating issue resolution before production release
• Update and manage implementation tasks through workflow systems, ensuring timely completion and effective handoffs between teams

Required qualifications:

• 2 years of operations, customer service, or equivalent experience required
• Health Care Administration background is a plus
• High School Diploma or GED required
• Strong proficiency in MS Office, particularly Excel
• Ability to interpret and manipulate large volumes of data accurately