New Hampshire Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and service needs.

Key Responsibilities

• Support customer inquiries regarding insurance coverage, rates, and billing issues while offering additional products
• Share expertise on products and services to ensure appropriate insurance coverage through benefits selling
• Assist customers recently involved in accidents by setting up new claim reports and offering additional products

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required, with an opportunity to obtain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service environment
• Willingness to work a full-time schedule, including evenings and weekends