New Homes Solar Customer Manager

Job Summary

A company is looking for a Manager, New Homes Customer Experience.

Key Responsibilities

• Build and develop a high-performing team focused on customer satisfaction for solar systems
• Develop standard operating processes and procedures for New Homes customer service
• Analyze team performance and implement continuous improvement strategies

Required Qualifications

• Bachelor's degree in business, management, communications, marketing, or related field
• 6-8+ years of professional work experience, including 5+ years in solar customer service operations
• 2+ years of experience in New Homes sales operations leading large teams
• Strong organizational and analytical skills
• Entrepreneurial mindset with the ability to thrive in a high growth environment