New Jersey DSNP Operations Manager

Job Summary

A company is looking for a DSNP Operations Manager-Government Programs.

Key Responsibilities

• Manage and direct staff to ensure client satisfaction and quality service delivery
• Oversee Call Center operations and maintain effective communication across teams
• Lead enrollment and reconciliation functions, ensuring compliance and process improvements

Required Qualifications

• Bachelor's Degree preferred or relevant work experience in lieu of degree
• 3 years of supervisory experience required
• 5 years of operations experience required
• Experience in the healthcare industry and call center management preferred
• Specialized knowledge in business management and technology