New Jersey Licensed Peer Support Specialist

Job Summary

Providing person-centered and culturally competent services, the part-time New Jersey Licensed Peer Support Specialist will engage with individuals contacting the Call Center, offering peer support and appropriate referrals while documenting interactions in a remote work environment.

Key responsibilities

• Engage individuals served in an empathic and concerned manner, providing customer-friendly services
• Review service requests and referrals, responding according to departmental procedures
• Document contacts and interventions in a timely manner in accordance with established policies

Required qualifications

• High School diploma or equivalent required
• At least three (3) years of experience caring for older adults with dementia or significant medical issues
• Two (2) years of experience specifically working with dementia patients and their families
• Demonstrated ability to use a computer for recording services and basic office functions
• Ability to work independently and as part of a team