New Jersey Licensed Project Manager

Job Summary

A company is looking for a Project Manager, Customer Operations.

Key Responsibilities

• Own the delivery of critical initiatives across multiple disciplines and maintain clear project plans
• Develop and implement contingency plans for identified risks and continuously track risk triggers
• Create clarity in ambiguous initiatives through structure and communication while influencing cross-functional teams

Required Qualifications

• 5+ years of experience in project/program/delivery management or operations, preferably in high-growth environments
• Background in sports betting, gaming, or highly regulated industries is preferred
• Experience in customer operations functions such as Customer Care, Risk, or Payment operations is a plus
• Proficient with AI-powered tools to enhance productivity and project execution
• PMP certification is a plus; familiarity with tools like Asana and Workfront is expected