New Mexico and Nevada Collections Rep

Job Summary

A company is looking for a Remote Collections Representative for NM and NV residents.

Key Responsibilities

• Communicate with consumers to resolve unpaid accounts and provide account updates
• Conduct skip tracing to locate consumer contact information and assist delinquent consumers
• Ensure compliance with applicable laws and company policies while providing feedback for process improvements

Required Qualifications

• Experience in collections, customer service, sales, or retail, or a strong motivation to learn
• A positive and friendly demeanor
• Proficient computer skills
• Ability to work independently and prioritize tasks
• Minimum internet speed requirements for remote work: 25 mbps download, 20 mbps upload