New Mexico Care Coordinator

Job Summary

To support a growing healthcare organization, the full-time remote New Mexico Care Coordinator will manage a panel of 400-450 patients, conducting monthly outreach and health coaching while collaborating with clinical teams to ensure continuity of care.

Key responsibilities

• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching
• Collaborate with clinical teams and caregivers to identify and address patient needs, closing gaps in care
• Document all patient interactions in real time while maintaining HIPAA compliance in communications and documentation

Required qualifications

• Must hold a nationally recognized medical assistant certification or Certified Pharmacy Technician (CPhT)
• Minimum of 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
• Must be legally authorized to work in the United States