New Mexico Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a fast-paced environment.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Share expertise of products and services to ensure appropriate insurance coverage through benefits selling
• Care for customers recently in accidents by setting up new claim reports and demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service preferred
• Remote work requirements include a designated workspace and high-speed internet