New Mexico Licensed Clinical Triage Nurse

Job Summary

To provide clinical triage and advice, the part-time New Mexico Licensed Clinical Triage Nurse will manage inbound member and patient calls, ensuring appropriate care direction and documentation while working evenings in a remote setting.

Key responsibilities

• Receives, triages, verifies, and processes requests for clinical triage and medical advice from health plan members
• Uses clinical protocols to assess advice to callers and documents discussions and information relayed
• Collaborates with providers and stakeholders to direct callers to the most appropriate venues of care based on their acuity

Required qualifications

• Associates degree
• New Mexico Board of Nursing RN License with Multi-State Compact Licensure status and at least 3 years of RN experience in a clinical setting
• Experienced analytical skills for interpreting medical records
• Experience with detailed research, coordination, and organizational skills
• Demonstrated critical thinking skills through experience or education