New Mexico Licensed Critical Incidents Specialist

Job Summary

Providing critical incident management support, the full-time New Mexico Licensed Critical Incidents Specialist will monitor member incidents, ensure compliance with best practices, and collaborate with interdisciplinary teams remotely while being camera-ready for meetings with state officials.

Key responsibilities

• Reviews and monitors member critical incidents, providing recommendations for next steps
• Completes notifications for reportable incidents to regulatory bodies and serves as the primary contact for incident resolution
• Assists in developing policies and procedures related to incident management and member health and safety

Required qualifications

• At least 2 years of experience in health care, preferably in critical health incidents or risk mitigation
• Bachelor's degree in a health-related field or associate degree in nursing may be required depending on state regulations
• Detail-oriented with strong organizational and follow-up skills
• Able to work in a fast-paced environment and prioritize critical incidents
• Strong written and verbal communication skills