New Mexico Licensed Insurance CSR

Job Summary

A company is looking for a Customer Service Representative - Insurance.

Key Responsibilities

• Deliver exceptional service by resolving inquiries, supporting policy updates, and ensuring compliance
• Retain members through effective problem solving and accurate documentation of interactions
• Identify opportunities to upsell and cross-sell insurance products while maintaining a customer-focused approach

Required Qualifications

• High School diploma or GED required; college degree preferred
• Property & Casualty or Personal Lines license required (or ability to obtain within 90 days)
• Spanish fluency required for bilingual queue
• Previous insurance or call center experience preferred
• Must reside within 80 miles of Albuquerque, New Mexico