New Mexico Licensed Outreach Specialist

Job Summary

A company is looking for a Healthcare Customer Service - Sr. Outreach Specialist.

Key Responsibilities

• Make outbound and receive inbound calls to promote company services and determine eligibility for government programs
• Interview patients/members to gather personal information and compile data for eligibility assessment
• Ensure data safety and confidentiality by adhering to information security policies and completing required training

Required Qualifications

• 2 years of experience in a customer service or call center environment
• Associate's Degree preferred
• Experience working remotely with a private and quiet workspace
• Strong data entry and critical thinking skills
• Ability to manage difficult interactions and show compassion