New Mexico Remote Call Center Rep

Job Summary

A company is looking for a Remote Contact Center Representative for New Mexico residents only.

Key Responsibilities:

• Answer incoming calls and conduct outreach regarding Medicaid
• Document call information and assist with customer inquiries using multiple systems
• Provide support with re-certifying benefits and issuing Medicaid cards

Required Qualifications:

• Must reside in New Mexico
• 2 years of customer service experience
• 1 year of experience in a call center environment
• High School Diploma or GED
• Proficiency with computers and data entry experience