New Mexico Remote Customer Service Representative

Job Summary

Delivering exceptional customer service, the full-time New Mexico Remote Customer Service Representative will manage inbound and outbound calls, assist with customer accounts, and provide technical support while working from home.

Key responsibilities

• Handle inbound and outbound calls to deliver top-tier customer service
• Manage customer accounts and provide technical support as needed
• Perform application data entry and respond to online chat inquiries

Required qualifications

• Must be 18 years of age or older
• Moderate to advanced computer skills with a high comfort level in learning new technology
• Ability to maintain a dedicated, private, and secure workspace
• Commitment to full attendance during a paid 3-week training period
• Minimum internet speed of 35 mb/s with a hard-wired ethernet connection is required