New Mexico Technical Support Advisor

Job Summary

A company is looking for a Technical and Customer Experience Advisor to work from home in New Mexico.

Key Responsibilities

• Provide technical support and customer service for smartphones, tablets, and computers
• Listen to customer inquiries and troubleshoot technical issues effectively
• Assist customers with account-related questions, including service enrollment and billing disputes

Required Qualifications

• Must be at least 18 years old
• High School Diploma or equivalent is required
• Ability to pass a criminal background check
• Strong computer knowledge with a typing speed of at least 30 wpm
• Must reside in New Mexico and have a suitable home office setup