New Patient Scheduling Specialist

Job Summary

To drive new patient volume, the full-time New Patient Scheduling Specialist will engage warm leads through calls, texts, and emails, primarily focusing on scheduling high-quality appointments for a dental practice while working remotely.

Key responsibilities

• Conduct a high volume of outbound calls to generate interest and secure appointments with potential patients
• Follow up consistently with new and warm leads, ensuring no missed opportunities and maintaining detailed notes for seamless tracking
• Manage multiple practice pipelines using HighLevel, nurturing leads and scheduling appointments in alignment with practice availability

Required qualifications

• Proven experience in a high-volume outbound calling or sales role, preferably within healthcare
• Bilingual in English and Spanish
• Strong organizational skills with the ability to manage multiple pipelines simultaneously
• Proficiency with CRM systems, particularly HighLevel
• Ability to work a structured daily workflow with minimal supervision