New York Care Coordinator Supervisor

Job Summary

A company is looking for a Care Coordinator Supervisor responsible for overseeing the Care Coordinator team and ensuring exceptional service delivery.

Key Responsibilities

• Supervise and manage the day-to-day operations of the Care Coordinator team
• Ensure timely follow-up and support for Care Managers, members, and providers
• Promote a culture of service excellence and ensure compliance with organizational standards

Required Qualifications

• Minimum of 2 years of supervisory experience in healthcare
• Proficiency in Windows and Microsoft Office Suite
• Experience with care management EMR platforms
• Associate degree required; bachelor's degree preferred
• Bilingual is preferred