New York Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Respond to and resolve customer inquiries related to health benefits, eligibility, and claims
• Educate customers on consumer-driven health care and assist with selecting benefit plans
• Contact care providers on behalf of customers for appointment scheduling and support

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• 2+ years of customer service experience
• Ability to work during normal business hours with potential for overtime