New York Licensed Care Coordinator

Job Summary

Supporting members in navigating their healthcare system, the full-time New York Licensed Care Coordinator will manage an assigned caseload, perform outreach calls, and document interactions accurately while working remotely.

Key responsibilities:

• Receive incoming calls from members regarding benefit questions, care coordination, and program inquiries
• Manage a caseload of members requiring short-term care coordination and health navigation
• Collaborate with the interdisciplinary care team to communicate member needs and monitor screening effectively

Required qualifications:

• Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training/experience
• High school diploma or GED
• Experience in a fast-paced environment managing multiple priorities
• Effective verbal and written communication skills