New York Licensed Caregiver Specialist

Job Summary

A company is looking for a Caregiver Benefits Specialist to enhance the caregiver experience through effective communication of benefits.

Key Responsibilities

• Conduct individualized orientations for caregivers on available benefits and enrollment processes
• Process sick time and employment verifications using relevant platforms
• Provide exceptional customer service, ensuring first contact resolution and meeting internal service level agreements

Required Qualifications

• 1+ years of relevant experience in a similar position
• Experience in a high-volume inbound and outbound call environment
• Technical proficiency with multiple systems, including Excel
• Ability to multitask and manage time effectively
• Demonstrated adaptability in a fast-paced environment