New York Licensed Case Manager

Job Summary

A company is looking for a Case Management Specialist (Remote).

Key Responsibilities

• Engage with members telephonically to coordinate care, dedicating 50-75% of the day to this task
• Develop individualized care plans in collaboration with members and maintain accurate documentation in electronic health records
• Collaborate with the Interdisciplinary Care Team to address barriers to care and connect members with resources

Required Qualifications

• 2+ years of experience in a health-related field
• 2+ years of customer service experience
• Proficient in Microsoft Office Suite and able to utilize healthcare technology tools
• Access to a private, dedicated workspace for conducting work
• Associate's degree in a healthcare-related field or Practical Nurse degree/certificate with active New York state licensure