New York Licensed Client Advocate

Job Summary

A company is looking for an Associate Client Advocate (Remote).

Key Responsibilities

• Act as a liaison between insurance providers and clients regarding employee status and eligibility for coverage
• Resolve standard claim issues and assist with complex or non-standard claim appeals
• Ensure all client data is entered into the CRM system in a timely manner

Required Qualifications, Training, and Education

• Four-year college or university degree or equivalent experience
• 1-3 years of benefit administration or claims processing experience required
• Knowledge of Medical, Dental, Vision Plans, and Flexible Spending Accounts
• Experience with Insurance Carrier self-service portals is a plus
• New York State Life, Accident, and Health License a plus or willingness to obtain