New York Licensed Customer Service Rep

Job Summary

A company is looking for a Remote Customer Service Representative who must reside in New York.

Key Responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Provide detailed explanations of account status and inquiries to customers

Required Qualifications

• High School diploma or equivalent
• Proficient with Microsoft applications
• Ability to learn new software applications
• Must have a broadband internet connection with specified speed requirements
• Effective call handling skills and high levels of professionalism