New York Licensed Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant to manage and service new and existing clients.

Key Responsibilities

• Build and maintain trusting relationships with clients through superior customer service
• Lead communications and oversee the transition of new clients into the Judi platform
• Provide ongoing client support and identify execution risks and mitigation strategies

Required Qualifications

• Bachelor's degree strongly preferred
• Pharmacy Technician license preferred
• 3+ years working directly with complex clients
• 3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
• 2+ years working in a retail pharmacy or pharmacy operations