New York Licensed Operations Coordinator

Job Summary

New York Licensed Operations Coordinator is a full-time remote position responsible for conducting outreach to gather consumer information, scheduling assessment appointments, and providing administrative support to management staff.

Key Responsibilities

• Conduct outreach to obtain consumer information and notify parties of assessment appointments
• Schedule assessment appointments and document outreach activities for tracking and reporting
• Assist in coordinating last-minute scheduling changes and communicate updates to relevant parties

Required Qualifications

• High School diploma or equivalent
• 0-2 years of experience in a customer service environment
• Some college education preferred
• Prior call center experience preferred
• 2+ years of experience in community outreach or working with individuals with developmental disabilities preferred