New York Patient Navigator

Job Summary

New York Patient Navigator, a full-time position, is responsible for supporting immigrant survivors of torture by helping them navigate healthcare and community systems, providing hands-on assistance, and facilitating access to resources.

Key Responsibilities

• Serve as the assigned Client Navigator for a panel of clients, maintaining regular contact and ensuring understanding of care plans
• Co-facilitate orientation and health education groups while promoting community engagement and resource access
• Participate in case discussions and team meetings, documenting encounters and communicating with clinical staff for coordinated support

Required Qualifications

• Lived experience as a refugee, asylee, or migrant
• Fluency in English and at least one additional language spoken by the clinic's patient population
• Commitment to supporting others and fostering trust in healthcare and community systems
• Experience working or volunteering in a community, social service, or health setting (preferred)
• Familiarity with NYC community resources and healthcare navigation (preferred)