New York Remote Customer Service Rep

Job Summary

Seeking motivated individuals, the part-time Remote Customer Service Representative will assist customers with billing inquiries, ensure accurate account documentation, and provide detailed explanations of account statuses while working from home in New York.

Key responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Provide detailed explanations of account status and inquiries to customers

Required qualifications

• High School diploma or equivalent
• Proficiency in Microsoft applications
• Ability to learn new software applications
• Strong call handling skills and professionalism
• Detail-oriented with the ability to prioritize work and meet deadlines