New York Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative who must reside in New York.

Key Responsibilities

• Assist customers with billing inquiries and concerns
• Ensure accurate documentation of account information in the client system
• Provide detailed explanations of account status and inquiries to customers

Required Qualifications

• High School graduate or equivalent
• Proficient with Microsoft applications
• Ability to learn software applications
• Effective call handling skills and high levels of professionalism
• Strong focus on exemplary shift attendance