New York Remote Customer Service Representative

Job Summary

New York Remote Customer Service Representative, seeking a full-time individual to assist customers with billing inquiries, document account information, and provide account status explanations, while working from home.

Key Responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Adhere to state and federal regulations while managing delinquent accounts

Required Qualifications

• High School diploma or equivalent required
• Proficient with Microsoft applications
• Ability to learn new software applications
• Strong focus on attendance and professionalism
• Detail-oriented with organizational skills to meet strict deadlines