New York Remote Customer Service Representative

Job Summary

Seeking motivated individuals, the part-time hourly New York Remote Customer Service Representative will assist customers with billing inquiries, ensure accurate account documentation, and provide detailed account explanations while working from home.

Key responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Provide detailed explanations of account status and inquiries to customers

Required qualifications

• High School diploma or equivalent
• Proficiency in Microsoft applications
• Ability to learn new software applications
• Effective call handling skills and professionalism
• Strong focus on exemplary attendance