New York Remote Customer Service Representative

Job Summary

Seeking motivated individuals, the part-time Remote Customer Service Representative will assist customers with billing inquiries, document account information, and provide detailed account explanations while working from home in New York.

Key responsibilities

• Assist customers with billing inquiries and concerns
• Ensure accurate documentation of account information in the client system
• Provide detailed explanations of account status to customers

Required qualifications

• High School diploma or equivalent
• Proficiency in Microsoft applications
• Ability to meet strict deadlines and prioritize tasks
• Effective call handling skills and professionalism
• Minimum internet speed of 40 mbps download and 20 mbps upload with a hard-wired connection