New York Senior Operations Coordinator
Job Summary
To support customer and contractor interactions, the full-time Senior Operations Coordinator will manage day-to-day technical support, document issues and solutions, and maintain records while working remotely from New York.
Key responsibilities
- Perform day-to-day support for customers and contractors through various communication channels
- Document issues, solutions, and interactions accurately in the tracking system
- Coordinate with senior staff regarding recurring issues and maintain tracking databases
Required qualifications
- High School Diploma required
- 1 year of call center experience preferred
- 1 year of experience with Microsoft Suite preferred
Complete Job Description
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