New York Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator - Remote in NY.

Key Responsibilities:

• Completes telephonic outreach to members and assists with scheduling provider appointments
• Educates members on gaps in care and links them to community resources
• Maintains schedule adherence and ensures confidentiality of health information

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of experience in Call Center and/or Telephonic Customer Service
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of Healthcare/insurance experience or related community outreach experience
• Ability to work from home with access to high-speed broadband