NHS Pensions Administrator

Job Summary

Supporting NHS clients remotely, the full-time NHS Pensions Administrator will manage administrative tasks such as data entry, record management, and processing benefit statements while ensuring prompt resolution of customer queries.

Key Responsibilities

• Perform data input and administrative processing related to NHS pensions
• Answer customer queries and guide members through the retirement process
• Produce benefit statements and manage incoming and outgoing mail

Required Qualifications

• Educated to GCSE level (or equivalent), including Maths and English
• Experience in a customer-focused environment
• Strong working knowledge of Microsoft Word and Excel
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills