Night Shift Patient Coordinator

Job Summary

A company is looking for a Night Shift Patient Coordinator (Remote/Non-Clinical).

Key Responsibilities

• Serve as the first point of contact for patients seeking medical assistance
• Document patient needs accurately before connecting them with a nurse
• Provide compassionate support using customized scripting

Required Qualifications, Training, and Education

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required
• 1-2 years of healthcare experience desired
• Inbound call center experience preferred
• Ability to type a minimum of 25 wpm