NOC Supervisor

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, May 14, 2024
This job expires in: 17 days

Job Summary

A company is looking for a NOC Supervisor (Night Shift) for US Remote positions.

Key Responsibilities:
  • Supervises technical support activities and provides direction to technical staff
  • Coordinates employee work schedules and ACD staffing to maintain service level objectives
  • Acts as Incident Commander (ICS/ITIL) during scheduled shifts and on-call rotations

Required Qualifications:
  • 2+ years of technical support experience in an IT Service organization
  • 1+ years of Management, Supervisory or leadership experience with responsibility for direct reports
  • 1+ years of experience in a Network Operations (NOC) or Security Operations (SOC) environment
  • Legal authorization to work in the U.S. indefinitely is required
  • ITIL certification, FEMA ICS training, and/or NORS experience a plus

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