NOC Supervisor

Job Summary

A company is looking for a Supervisor, Network Operations Center (NOC).

Key Responsibilities

• Lead and manage the NOC team, ensuring effective monitoring and response to network events
• Maintain documentation and provide technical support during escalations and outages
• Develop training materials and conduct training sessions for NOC staff

Required Qualifications

• High school diploma or GED
• Minimum of five years of NOC Tier 1 experience or three years as a NOC Tier 2/3
• Ability to maintain shift scheduling for a 4 day / 10-hour weekly schedule
• Experience in conflict resolution and issue identification
• Flexibility to work various shifts as needed