NOC Technician - Tier 2
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 10, 2024
Job Summary
A company is looking for a NOC Technician- Tier 2.
Key Responsibilities:
- Maintain and improve customer satisfaction by troubleshooting routine issues
- Provide user and system administrator support, including knowledge transfer and troubleshooting
- Support continuous, innovative, and proactive operational Tier 1/2 Network performance monitoring and support
Required Qualifications:
- A minimum of a high school diploma and 5-6 years of experience
- 1-2 years of experience supporting a Service Desk or NOC
- Linux and Cloud Systems Administration experience
- U.S. citizenship and the ability to obtain/maintain a U.S. government agency level clearance
- Experience with AWS or AWS GovCloud a plus
COMPLETE JOB DESCRIPTION
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Job is Expired
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