Non-Licensed Insurance Representative
Job Summary
Customer-focused and detail-oriented, the full-time Non-Licensed Insurance Representative will provide exceptional support to customers with policy inquiries, account maintenance, and billing questions in a remote work environment.
Key Responsibilities
- Provide outstanding customer service through inbound phone interactions
- Assist customers with policy servicing requests and general insurance-related inquiries
- Accurately document customer interactions and maintain detailed records in company systems
Required Qualifications
- High school diploma or equivalent
- Ability to effectively handle customer concerns in a professional manner
- Proficiency with computers and ability to navigate multiple applications
- Strong problem-solving and critical thinking skills
- Ability to learn insurance concepts, processes, and systems
Complete Job Description
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