North Carolina Care Management Supervisor

Job Summary

A company is looking for a Care Management Supervisor to oversee care management operations and staff.

Key Responsibilities

• Recruit, hire, train, and supervise care management staff while ensuring service quality and compliance
• Review care management plans and provide guidance to ensure they meet enrollee needs and technical requirements
• Coordinate schedules and workflows for care management staff to maintain proper service coverage and achieve departmental goals

Required Qualifications, Training, and Education

• Three or more years of supervisory experience in healthcare
• Three to five years of experience in care management, case management, or care coordination for individuals with I/DD or TBI
• Ability to work with a high degree of quality and autonomy
• Bachelor's degree in a relevant field with five years of experience, or a master's degree with three years of experience in care management
• Must meet all agency pre-employment requirements and state regulations for North Carolina