North Carolina Contact Center Rep

Job Summary

A company is looking for a Remote Contact Center Representative.

Key Responsibilities

• Assist customers with general questions regarding dog registration policies and requirements
• Evaluate, research, and solve registration problems independently while processing registration items
• Provide information about the organization and refer customers to resources for purchasing purebred dogs

Required Qualifications

• Must reside in North Carolina
• Must have a direct wired internet connection with specified speed requirements
• High school diploma or equivalent required
• Must have a pleasant telephone voice and a professional attitude
• Ability to learn and retain extensive information about the registration system and related functions