North Carolina Contact Center Rep

Job Summary

A company is looking for a Part-Time Contact Center Representative in North Carolina.

Key Responsibilities

• Assist customers with general inquiries related to dog registration and provide information on registration policies
• Evaluate, research, and resolve registration issues independently while processing registration items as needed
• Provide information about the organization and assist customers in using the online registration system for litters and dogs

Required Qualifications

• Must reside in North Carolina
• Must have a direct wired internet connection with specified speed requirements
• High school diploma or equivalent is required
• Must possess a pleasant telephone manner and professional attitude
• Ability to learn and retain extensive information about the registration system and related functions is essential