North Carolina Contact Center Rep

Job Summary

A company is looking for a Part-Time Contact Center Representative to join their remote team in North Carolina.

Key Responsibilities

• Assist customers with general inquiries regarding dog registration policies and requirements
• Evaluate, research, and resolve registration problems independently while processing registration items
• Provide information about the organization and assist customers in using the online registration system

Required Qualifications

• Must reside in North Carolina
• Direct wired internet connection with specified download and upload speeds is required
• High school diploma or equivalent is necessary
• Must possess a pleasant telephone voice and a professional attitude
• Able to learn and retain extensive information about the registration system and related functions