North Carolina Licensed Claims Representative

Job Summary

Working remotely, the full-time North Carolina Licensed Claims Representative will handle liability and property claims, ensuring compliance with state insurance laws while resolving coverage and liability issues.

Key responsibilities

• Investigates and adjudicates claims, verifying coverage and maintaining reserves while documenting claim files
• Establishes contact with all parties involved in claims and evaluates opportunities for subrogation
• Responds to inquiries from policyholders, agents, and other stakeholders, while maintaining knowledge of relevant laws and regulations

Required qualifications

• High school diploma or GED with two years of related claims handling or customer service experience
• Bachelor's or Associate's degree preferred
• Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred
• Must obtain appropriate licenses within 45 days of employment
• Proximity to the Raleigh Branch office is preferred