North Carolina Licensed Claims Representative

Job Summary

To support the Casualty Claims Division, the full-time North Carolina Licensed Claims Representative will investigate and adjudicate liability and property claims remotely, ensuring compliance with state insurance laws and maintaining communication with all parties involved.

Key responsibilities

• Investigates and adjudicates claims, verifying coverage and establishing reserves while ensuring compliance with statutory laws
• Evaluates and negotiates claims, recognizing subrogation opportunities and processing payments or declining claims within designated authority
• Maintains knowledge of liability laws and motor vehicle codes for each state, responding to inquiries from policyholders and other stakeholders

Required qualifications

• High school diploma or GED with two years of related claims handling or customer service experience, or equivalent educational experience required
• Bachelor's or Associate's degree preferred
• Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred
• Ability to obtain appropriate licenses as required by state within 45 days of employment
• Proximity to ERIE's Raleigh Branch Office is preferred for remote work candidates