North Carolina Licensed Claims Representative

Job Summary

Handling liability and property claims under close supervision, the full-time North Carolina Licensed Claims Representative will investigate and adjudicate claims, ensure compliance with insurance laws, and communicate with all parties involved while working remotely from home near the Raleigh Branch Office.

Key responsibilities

• Investigates and adjudicates claims, verifying coverage and establishing reserves while documenting claim files
• Evaluates and negotiates claims, recognizing subrogation opportunities and initiating appropriate actions
• Responds to inquiries from policyholders, agents, and other stakeholders, maintaining knowledge of relevant laws and regulations

Required qualifications

• High school diploma or GED with two years of related claims handling or customer service experience
• Bachelor's or Associate's degree preferred
• Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred
• Must obtain required state licenses within 45 days of employment