North Carolina Licensed Compliance Manager

Job Summary

A company is looking for a Compliance Manager - Complaints.

Key Responsibilities

• Manage a team overseeing the Complaint Management Program, ensuring compliance and addressing escalated complaints
• Foster relationships with management to promote a compliance culture and assist in risk mitigation efforts
• Establish performance expectations for the team, monitor progress, and provide professional development opportunities

Required Qualifications

• Bachelor's Degree and 6 years of relevant experience, or a High School Diploma/GED with 10 years of experience
• Experience in Compliance, Legal, Audit, or Regulatory Compliance Management
• Leadership experience in a fast-paced environment
• Ability to provide constructive feedback and develop partnerships with senior leadership
• Experience with data analysis and reporting