North Carolina Licensed Crisis Counselor

Job Summary

Delivering compassionate emotional support and crisis intervention, the full-time North Carolina Licensed Crisis Counselor will provide telephonic assistance to individuals in distress, working remotely while maintaining a professional and solution-focused service experience.

Key responsibilities

• Provide empathetic and professional telephonic support to individuals experiencing emotional distress
• Assess emotional and behavioral health concerns, including risk levels and urgent safety issues
• Maintain accurate documentation and multitask effectively while navigating multiple software systems

Required qualifications

• Bachelor's Degree from an accredited four-year college or university
• Minimum of one year direct experience in behavioral health, counseling, or social services
• North Carolina residency required for remote work
• Ability to maintain HIPAA compliance in a distraction-free workspace
• Availability for regular weekend and holiday shifts post-training