North Carolina Licensed Performance Analyst

Job Summary

A company is looking for a Performance Improvement Analyst to provide operational support for Care Management focusing on quality and process improvement.

Key Responsibilities

• Collect and analyze performance data to identify opportunities for improvement and present findings
• Develop strategies and recommendations to enhance quality and operational effectiveness
• Collaborate with leadership to support ongoing performance measures and continuous improvement initiatives

Required Qualifications, Training, and Education

• Bachelor's degree in sociology, psychology, or a related field with relevant coursework
• Two years of experience in data gathering, editing, and analysis, or equivalent education and experience
• Two years of experience in quality management or continuous quality improvement preferred
• Knowledge of Quality Improvement principles, Lean Methodologies, and Performance Reporting
• Proficiency in Excel and data literacy, including experience with metrics and performance indicators